Refund & Return Policy

Effective Date: July 28, 2026

At Nomad Brew, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused, unworn, and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase or your order number is required.

Items returned without prior approval may not be accepted.

Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Downloadable digital products
• Items marked as final sale
• Products that have been used, damaged by the customer, or are missing original packaging

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with clear photos of the product and packaging. We will arrange a replacement or issue a full refund if appropriate.

Refunds

Once your return has been received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Return Shipping

If the return is due to our mistake (such as receiving the wrong or defective item), we will cover the return shipping cost.

For all other returns, customers are responsible for return shipping costs unless otherwise required by law.

Order Cancellations

Orders may be canceled within 12 hours of placing the order. Once an order has entered processing or has been shipped, it can no longer be canceled.

Contact Us

If you have any questions about returns or refunds, please contact us at:

Email: Nomadbrewhub@gmail.com